Stories, insights, ideas, and experiences shared by people from across the industry and beyond.
With 350,000 new malicious programmes being discovered every day, there’s been a big spike in cyber crime
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We are pleased to be working with insurance broking industry experts Everywhen to provide unique insights into protecting your business.
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Why clear pre-contract statements matter. By Wolferstans Disputes and Litigation Team
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What's new in our holidaymaker system over the autumn 2025
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Laurence Cornwall-Watkins on how AI is reshaping creative work, content and marketing workflows right now.
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Karen Mason shares her work on how calm design, training and lived experience, improve guest confidence.
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Ian McAteer explains why emotion, distinctiveness and long-term thinking still outperform everything else in hospitality.
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Fed Pereira on how experiences create value, drive demand and shape the future of leisure and tourism.
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Andrew Holland shares how small adjustments, accessible design and disability confidence strengthen teams and guest experience.
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The XP Community works because people share what they know.
Everyone sees something different, a pattern in guest behaviour, a fix that smoothed a busy day, a story that screams hospitality, a learning from a project or partnership…
If you’ve spotted something worth passing on, we want to hear it. Short or long. Practical, opinion or reflective. From venues, independents, suppliers, creative teams or an industry role, it all helps the community learn and grow together.
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