Knowledge Base - Holidaymaker XP Community

Q: How do I check in at an event?

Open the app, choose the check-in form and fill in your details when you arrive at an event. There is nothing to sign up for and no login.

Q: What notifications will I receive, and how do I turn them off?

If you allow notifications, we send occasional updates about events and new content. You can turn them off at any time in the notification settings on your phone.

Q: How do I clear the app data and cache?

Open the settings area in the app and choose the option to clear data or cache. This removes what the app has stored on your device.

Introducing our new Knowledge Base

The developers at holidaymaker have been busy working on a new space for clients, and partners to get the latest information about how to use holidaymaker.

Our new help centre can be found here:

help.holidaymakerxp.co.uk

Existing Support

This new knowledge base does not effect your existing lines of contact for support using our products, instead it gives you the ability to browse our setup, and help documents in a book tutorial format, and make trickier parts of the product easier to understand.

First check out our new Help Centre
If you still cannot find an answer your query then use the login form below to enter the community. From there you will find a link to submit a new support ticket
If it is an emergency problem then please phone your usual contact who will help direct you to either our implementations, or development team

How do I check in at an event?

What notifications will I receive, and how do I turn them off?

How do I clear the app data and cache?

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