Laurence Cornwall-Watkins on how AI is reshaping creative work, content and marketing workflows right now.
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Karen Mason shares her work on how calm design, training and lived experience, improve guest confidence.
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Ian McAteer explains why emotion, distinctiveness and long-term thinking still outperform everything else in hospitality.
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Fed Pereira on how experiences create value, drive demand and shape the future of leisure and tourism.
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Andrew Holland shares how small adjustments, accessible design and disability confidence strengthen teams and guest experience.
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Professor Dimitrios Buhalis on how AI, personalisation and smart tourism are reshaping hospitality.
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