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Launch a Guest App Without Losing Time: What to Expect

Short on time to launch a guest app? See what the app does for bookings, running costs and guest loyalty, and how the team supports you once you are live.

Dave Holidaymaker

HXP Admin

Scanning a QR code with a phone

For most venues, time is the thing in shortest supply. If only you had a way to free up your own and your team’s time.

A Holidaymaker app can make managing guests easier and simpler.

Our team trains your people and keeps supporting you with marketing and development once you are live, whether you have an in-house team to add your content or want our help.

Once you are set up, the benefits are felt by you, your staff and your guests.

Drive bookings and revenue

  • Guests see offers and events, and can find what is on in the app, so they are more likely to spend on site instead of going off site
  • Booking links can sit directly in the app, so guests can book with a tap and confirmations come from your venue
  • If you sell holiday homes, the app can include dedicated sections for listings and enquiries, so guests who are thinking about owning can find them

Reduce operational costs

Guests can help themselves, which frees your team.

  • Maps, What’s On, routes and things to do are all in one place, so there are fewer repeat questions at reception
  • Guests can give feedback in the app
  • HeyGuest, our AI chat, answers guest questions day or night from your own content and FAQs
  • One update in the CMS is published everywhere, so you do not repeat the work

Your venue in every guest’s pocket. Photo by Tamas Tuzes-Katai on Unsplash.

Guests can help themselves, which frees your team

Build loyalty

An app adds another layer to your customer service and improves the stay before, during and after. It helps you keep guests coming back.

  • With a guest login, guests see personalised offers and information for each stay
  • Exclusive offers and gated content reward returning guests
  • Feedback shows you what they enjoyed and where you can improve

Questions about any of this? Email us.

Cover photo by Kristaps Solims on Unsplash.

Three benefits

  • Bookings and revenue
  • Running costs
  • Loyalty
Phone scanning a QR code

Questions about launching?

If you would like to talk through what a launch involves for your park, we are happy to answer your questions.

Ask us a question