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Funding your guest app: how UKSPF grants worked

Parks have funded guest apps with grants such as UKSPF. See how Meadowhead paid for theirs with a Scottish Government grant and where UKSPF stands now.

Dave Holidaymaker

HXP Admin

The UK Shared Prosperity Fund (UKSPF) has now reached the end of its spending period, but the steps parks followed to win funding are a plan you can reuse for any grant.

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Staying ahead of the competition matters, and the move to digital experiences means new technology is no longer a nice-to-have. But when every cost is under review, paying for something new can feel out of reach.

It doesn’t have to be. Meadowhead, a Holidaymaker client, funded their guest app with a Scottish Government grant.

Friends chatting over tea

What was UKSPF?

The UK Shared Prosperity Fund was the government’s domestic replacement for the European Structural and Investment programme. It was paid out through lead local authorities (combined authorities, districts and unitary authorities) to support communities, local businesses and skills.

In 2024 we suggested hospitality businesses look at it for guest experience technology such as an app. What a council would fund depended on its own local plan, so the first job was always to ask.

Where it stands now: the 2025 to 2026 extension required funded activity to take place on or before 30 September 2026, and no funding is provided for activity after that date. If you are planning a project today, speak to your council’s economic development team about what local funding exists now.

How to apply for a grant like this

The steps below are how we suggested going about a UKSPF bid. They suit most local grant applications.

Step 1: Find your local authority

Work out which local authority covers your park, using the GOV.UK delivery geographies page. Then contact its economic development team to find out what funding is available in your area. The amount on offer can vary from council to council.

Step 2: Build a business proposal

Show the benefits of your app. Explain how it solves problems for guests and improves their stay, for example easier booking and local recommendations. Use numbers to show the impact you expect: happier guests, more visitors, more money spent in local businesses. Funders want results, so focus on outcomes you can measure.

Build a clear plan and budget. Set out the development process, the timeline and the costs. Break the budget down and justify each line, so it shows value for money.

Scanning a QR code with a phone

Show how it fits local priorities. Check your local authority’s investment plan, which is usually on its website, and look for other local funding while you are there. Then explain how your app supports those priorities, for example by:

  • bringing benefits to the local community and supporting local businesses
  • up-skilling your staff by training them on the app
  • improving digital infrastructure in your area
  • building partnerships with local tourism boards or businesses
  • driving innovation in your business and the wider sector
  • freeing up busy staff and improving the guest experience

Spell out what a guest app does for your venue:

  • Better guest experience: personalised services, access to local attractions and easy communication.
  • More visitors: a stronger online presence that shows off what makes you different.
  • Support for local business: guests are encouraged to explore and spend nearby.
  • A community story: it shows your commitment to local development.
  • Support for your team: less pressure on busy staff, and clearer communication.

“I see the app as fundamental to us developing our customer offering and in keeping in touch with customer prior, during and post-holiday, and it’s not all about sending sales messages but rather building a relationship.” Alex Benson, Meadowhead Camping & Caravanning Parks

Team up for a stronger bid. Partner with local authorities, tourism boards or local businesses. It shows wider support, and it ties your project to work already under way. A tourism board partnership, for example, could link your app to local attractions.

Step 3: Submit and get ready for evaluation

  • Meet the deadline. Deadlines vary by funding round, so keep checking your local authority’s official channels.
  • Stay in touch. After you submit, say you are still interested and answer any questions quickly.
  • Be ready to show your case. Expect to be judged on fit with priorities, impact on the local community and value for money.
  • Deliver and report. If you are approved, deliver the project and meet the reporting requirements.

Remember

Ask for help. It helps to talk to people who know the process, such as grant writers or consultants.

“Very satisfied with support from Holidaymaker, who listen, provide great on-site support including team user orientation, we continue to develop ideas and ways we can use the app as our journey with Holidaymaker continues, the insight metrics are also growing because of listening to our feedback, onwards and upwards!!” Alex Benson, Meadowhead Camping & Caravanning Parks

Stay up to date. Check your local authority’s website regularly for funding announcements, priorities and deadlines.

Further guidance

  • GOV.UK: UK Shared Prosperity Fund prospectus
  • Local Government Association: UK Shared Prosperity Fund
  • GOV.UK: UKSPF delivery geographies (find your local authority)

Cover photo by Kevin Dowling on Unsplash

Related reading: guest apps as a smart investment.

I see the app as fundamental to us developing our customer offering and in keeping in touch with customer prior, during and post-holiday, and it's not all about sending sales messages but rather building a relationship.

Alex Benson

Meadowhead Camping & Caravanning Parks

Very satisfied with support from Holidaymaker, who listen, provide great on-site support including team user orientation, we continue to develop ideas and ways we can use the app as our journey with Holidaymaker continues, the insight metrics are also growing because of listening to our feedback, onwards and upwards!!

Alex Benson

Meadowhead Camping & Caravanning Parks

Three steps

  • Find your local authority
  • Build a business proposal
  • Submit and get ready for evaluation
Phone scanning a QR code

Questions about funding?

Ask us what we have seen parks do to fund an app.

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