Login / Sign Up
GemaPark logo, marking the Holidaymaker and GemaPark integration.

GemaPark

Simple, reliable booking and management software for holiday parks and campsites

Holidaymaker

HXP Staff

GemaPark is booking and park management software for holiday parks, campsites and glamping sites, built by Netguides on the Isle of Wight. It is known for being straightforward, dependable and easy for a busy team to learn.

If you want one system for bookings, owners, housekeeping and reporting, without a heavy rollout, it is well worth a look.

GemaPark

What they do

GemaPark brings the day-to-day running of a park into one cloud system. Teams use it to take and manage bookings, look after owners and units, and see how the park is performing.

  • Bookings: an interactive availability chart, flexible tariffs and discounts, gift vouchers, dynamic pricing and a sell gaps function
  • Online booking: widgets for your own website, a branded secure booking link, a guest area and online check-in, plus group booking
  • Park management: owner and unit records, an owners portal, meter readings, batch invoicing, maintenance and housekeeping dashboards
  • Activities and extras: sell bike hire, kids clubs or limited-availability extras such as fire pits, with time slots and printed registers
  • Reporting: built-in reports and dashboards, with year-on-year comparisons

It connects to the tools parks already use, including Booking.com, Hoseasons, Pitchup, Campsites.co.uk and Airbnb for sales channels, Mailchimp, Moosend and Revinate for marketing, and Paxton Net2, Cloudpass and ZatPark for barriers. There is also a full API.

GemaPark

Who they are and how they support parks

GemaPark is made by Netguides Limited, which Roger and Dawn Bee started in 1996. Dawn Bee still runs the company as managing director. Their aim has always been to keep technology easy to use and customers satisfied, and that approach has made it a trusted choice for small and medium parks across the UK.

Support is part of the offer. Onboarding is designed so your system is fully set up and taking bookings before billing starts, and data can be imported from most other booking systems or spreadsheets. Once you are live there is telephone and service desk support, plus a 24/7 emergency number for out of hours problems.

Working with Holidaymaker

GemaPark looks after the bookings and park operations. Holidaymaker looks after the guest journey, communication and the in-stay experience. GemaPark lists the Holidaymaker App among its integrations, so the two sit side by side.

Talk to GemaPark
Olivia Lumb, Sales and Marketing Manager
T: 01983 282420
E: Olivia.lumb@gemapark.co.uk

Visit GemaPark

Why this partnership makes sense

GemaPark is a lean, operator-first booking system, and that is exactly what many small and medium parks tell us they want. They bring real knowledge of the booking challenges those parks face, and they are open to sharing it with the community.

Holidaymaker and GemaPark complement each other. GemaPark runs the bookings and park operations, while Holidaymaker supports the guest journey, communication, in-stay experience and rebooking. Together they help parks give guests and teams a clearer, more joined-up experience.

What’s the difference between a partner and a supplier here?

How do we become a partner?

What is GemaPark?

Does GemaPark work with Holidaymaker?

Can GemaPark manage owners and static units as well as holiday lets?

Which sales channels does GemaPark connect to?

What happens during onboarding and support?

Can guests book activities and extras through GemaPark?