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RMS Cloud

Property management software designed for parks, resorts and accommodation businesses

Holidaymaker

HXP Staff

RMS Cloud is cloud-based property management software that began by serving outdoor accommodation and holiday parks, and now supports operators in more than 70 countries. Reservations, booking engine, channel management, housekeeping, payments and reporting all sit on one platform.

For parks that run several revenue streams or several sites, it offers a lot of operational depth in one place.

RMS Cloud

What they do

RMS gives accommodation businesses a connected system, so teams are not juggling separate tools for each job.

  • Central reservations, an online booking engine and channel management
  • Dynamic pricing and revenue tools
  • Housekeeping, maintenance and task management
  • Guest messaging and contactless check-in
  • Payments, billing and point of sale
  • Interactive site maps for parks and multi-site operators
  • Reporting, business intelligence and CRM to support repeat bookings

Because it is built on cloud infrastructure, you get remote access and a view across multiple sites, which helps as a group grows. RMS has a dedicated campground and holiday park solution page on its website.

RMS Cloud

Who they are

RMS Cloud started more than thirty-five years ago supporting outdoor accommodation and holiday parks. Today it serves independent venues, multi-park groups and large resort operators, as well as hotels and serviced apartments.

The team publishes useful research for the sector. The 2026 State of the Outdoor Accommodation Report surveyed 1,500 campers across the US, UK and Australia and New Zealand. It found that online search overtook word of mouth as the main way campers discover where to stay, and that 14% of respondents already use AI tools such as ChatGPT to plan trips. RMS also runs a Hospitality Learning Labs webinar series, with recent topics including AI in guest experience and park social media.

Working with Holidaymaker

RMS runs the operation, and Holidaymaker handles guest communication and the digital experience on top. Between them they cover the journey from booking through to the stay and rebooking.

Talk to RMS Cloud
Get in touch through the RMS Cloud website to talk to the team or book a demo.

Visit RMS Cloud

Why this partnership makes sense

RMS brings a global view and decades of experience in holiday parks, campgrounds, hotels and resorts. Their understanding of outdoor accommodation and mixed-revenue businesses fits many of the venues in our network.

Their tools complement Holidaymaker’s guest experience platform. Holidaymaker focuses on communication, digital experience and rebooking, while RMS provides the operational structure across bookings, housekeeping, maintenance, revenue and reporting. They also share our open, practical approach to insight, which adds depth to our conversations and events.

What’s the difference between a partner and a supplier here?

How do we become a partner?

What is RMS Cloud?

How does RMS Cloud fit alongside Holidaymaker?

Is RMS Cloud suitable for multi-site park groups?

Does RMS support site maps and online site selection?

What research does RMS share with the sector?

Does RMS handle payments as well as bookings?