Guest-experience platform bringing together the systems & tech, data and journeys, you need to run smoothly.
Holidaymaker is the connected guest experience platform for holiday parks, short-stay accommodation and small attractions. We focus on the human side of technology… helping venues run smoother, guests feel welcome and teams stay in control.
We bring guest tools, operational tools and partner integrations into one platform. The aim is simple: reduce noise, remove friction and help people move through their stay with confidence.
Better experiences happen when people, places and systems can talk to each other. That belief shapes everything we design.
Who we are
A small, focused team spanning hospitality, digital, UX, marketing and operations. We’ve lived the pressure of peak-season queues, the late-night questions, the constant toggling between systems and the challenge of keeping the guest journey consistent.
Holidaymaker is built with those realities in mind. Clear layouts, practical tools, personalisation that feels natural… and a platform that evolves through conversations with the people who use it.
Holidaymaker connects the full guest journey, from booking to rebooking, and gives teams one place to manage information, messaging and content.
The result is more direct bookings, smoother operations, clearer communication and better insight into guest behaviour.
We support a wide mix of hospitality venues, each with their own rhythms, pressures and ambitions:
Holidaymaker works best with teams that care about their craft… people who want to improve the guest journey without drowning their team in complexity.
Technology only works when people can use it in the moment. We design for real-world conditions: noisy receptions, stretched teams, changing weather, guests arriving early, families juggling kids and bags, new staff learning systems at speed.
Our platform helps venues create:
When teams feel steady, guests feel it too.
Holidaymaker is more than a platform. It sits within an ecosystem shaped by the XP Community… a space where hospitality, leisure and tourism share what works. Articles, events, peer learning, partner stories and practical insight from real venues.
The community gives every client and partner a broader network. It also shapes our roadmap… because technology should reflect the voices of the people using it.
Find out more about Holidaymaker
A place for the people shaping eXPerience across hospitality, leisure and tourism.
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Stories, insights, ideas, and experiences shared by people from across the industry and beyond.
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The community network of partners and friends from across the sector.
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We connect guest tools and operational tools in one place. No noise, no over-engineering. Just the things that matter to teams and guests.
We integrate with RMS, GemaPark, Elite, ParcVu/Booking Experts, Bedful and others, and continue to expand partner connections.
Three straightforward tiers with optional add-ons and scalable products depending on what you actually need.
Yes. Every client gets access to articles, events, partner content and a growing network of hospitality people.