My Safe Place Southern exists to help people feel safer at work, on holiday and in everyday spaces.
They support hospitality venues, holiday parks, leisure operators and wider businesses across the South with specialist training and guidance around safeguarding, vulnerability awareness and creating safer environments for staff and guests.
In a sector where teams are front-facing, guest-led and often dealing with high-emotion moments, this work matters.
My Safe Place Southern focuses on making safety visible, understood and embedded across teams.
Their support includes:
For holiday parks and hospitality businesses, that can mean better prepared reception teams, more confident managers and clearer internal processes when dealing with vulnerable guests or sensitive situations.
My Safe Place Southern brings a grounded, trauma-informed approach.
Training is delivered in a way that respects lived experience and avoids alarmist language. Conversations are handled with care. Scenarios are realistic. Guidance is practical.
They understand that hospitality teams are already busy. Any safeguarding process must be simple, clear and workable in real conditions.
Holidaymaker focuses on guest journeys, communication and operational clarity. My Safe Place Southern focuses on team confidence, safeguarding awareness and safer environments.
Both share a belief that experience is not just about facilities and events. It is about how people feel. Safe. Supported. Listened to.
Creating better guest experiences also means creating safer spaces for teams and visitors. My Safe Place Southern helps operators do that with confidence and care.
A place for the people shaping eXPerience across hospitality, leisure and tourism.
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Stories, insights, ideas, and experiences shared by people from across the industry and beyond.
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Karen Mason shares her work on how calm design, training and lived experience, improve guest confidence.
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