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Bex rebookings in the Holidaymaker guest app

In-App Direct Bookings with Booking Experts

Integrate Booking Experts with Holidaymaker and give guests a seamless, branded path from browsing to booking.

Dave Holidaymaker

HXP Admin

Direct bookings are not a tactic, they are a strategy.

For parks and short-stay operators, the question is no longer whether OTAs have a role. They do. The real question is how much of your relationship with a guest you are willing to outsource.

When someone books through you, not just your pitch but your own channels, you keep the data, the margin and the conversation. You also gain the chance to shape the experience from the very first click.

That is where the integration between Holidaymaker and Booking Experts (BEX) matters.

Holidaymaker x ParcVu BEX

One journey, not two systems bolted together

Booking Experts is a booking engine and PMS built for holiday parks and short-stay operators. It manages availability, pricing, payments and reservations.

Holidaymaker sits above that engine as the experience layer. The branded app, web layer and on-park screens bring together guest information, what’s on, messaging and rebooking.

When these two are connected properly, guests can book direct inside your Holidaymaker environment, powered by Booking Experts in the background.

  • No jumping between platforms.
  • No broken journeys.
  • No awkward handovers.

Just one clear path from browsing to booking.

Holidaymaker x BEX ParcVu

What it looks like in practice

A guest finishes their stay and receives a well-timed prompt to rebook while the experience is still fresh. They tap once and see live availability and pricing pulled directly from Booking Experts. Or they are planning next year’s family trip while still on park. Instead of searching from scratch, they can secure their preferred dates from inside your own environment.

Parks using Booking Experts can now offer:

  • Live availability and pricing inside the app
  • Secure in-app checkout
  • Real-time booking confirmations
  • Full transaction tracking
  • Direct guest data ownership

Guests no longer need to leave your ecosystem to complete their booking. There’s no disruptive redirect, no fragmented experience, and no loss of connection.

The app becomes a true commerce channel, not just an information tool.

Holidaymaker x BEX ParcVu Booking confirmed

Protecting margin without adding noise

OTA commissions can easily sit at 15–25% of booking value. In a margin-tight market, that leakage matters.

Direct2Guest Marketing is not about shouting “book direct and save”. It is about building a relationship strong enough that guests want to book direct because it feels easier, clearer and more aligned with the experience they just had.

Integrating Booking Experts into Holidaymaker supports that by:

  • Making direct booking frictionless
  • Keeping pricing and availability live and accurate
  • Linking rebooking to high-emotion moments
  • Turning the app from information hub into revenue engine

Built to integrate with your wider stack

Booking Experts is one of several PMS and booking systems Holidaymaker integrates with.

We work with Elite Dynamics, Prophet, CampManager, iPebble, RMSGemaPark, ParcVu (BEX) and other sector-specific platforms already trusted by parks and experience-led hospitality groups.

Wherever your booking data lives, Holidaymaker connects to it – enabling direct bookings, guest communication, and now intelligent arrival automation.