Zonal provide a connected technology ecosystem for hospitality, helping venues run smoother, serve guests more easily and manage operations in one place. Their tools support everything from bookings and ordering to payments, stock, reporting and accommodation.
They work with hospitality businesses of all sizes and structures, focusing on technology that adapts to the realities of busy service, changing guest patterns and on-the-ground pressures.
Zonal began as a family business more than forty years ago and have grown into one of the UK’s leading hospitality technology providers. Their roots in hospitality shape how they think and how they build, with an emphasis on reliability, clarity and long-term relationships.
They describe themselves as customer obsessed, committed to innovation and grounded in practical understanding. Their teams work closely with operators and understand the pressures of peak service, the rhythm of seasonal business and the need for technology that does not get in the way.
Zonal’s identity sits between heritage and progress. They maintain the values of a family-run company while developing a national ecosystem used by thousands of venues across the UK.
Zonal provide technology that connects the full hospitality journey, bringing together front-of-house, back-of-house and guest-facing tools.
Each part of the platform integrates, allowing venues to build a joined-up system that grows with them rather than a patchwork of separate tools.
Their aim is to reduce complexity, increase operational certainty and give venues more control over both guest experience and business performance.
Zonal offer a steady and proven technology foundation for hospitality operators who want dependable tools and support from a team who understand the realities of the sector. Their platform is built to help venues work more efficiently and deliver consistent guest experience.
Jason McGowan, Sales Team Lead at Zonal
Zonal bring a valuable presence to the XP Community. Their hospitality-first mindset aligns with our focus on clarity and connection, and their long-standing experience in pubs, hotels, restaurants and venues gives our network access to deep, practical knowledge.
Their ecosystem complements the Holidaymaker platform, especially for venues that combine accommodation with food and beverage operations. Zonal’s reliability and their understanding of real-world service environments make them a strong fit for parks, resorts and leisure destinations looking to unify their operations.
We see them as a partner who adds depth, stability and insight to the community and someone we are proud to showcase within the directory.
Dave McRobbie in conversation with Jason McCowan at HARPA Conference 2026
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