Zonal

Q: What’s the difference between a partner and a supplier here?

A partner has a confirmed commercial or marketing relationship with us. A supplier is a tech or supplier business in the community that isn’t yet in that formal relationship.

Q: How do we become a partner?

Get in touch via the contact page and tell us about your business.

Q: What does Zonal provide?

A connected technology ecosystem for hospitality: EPoS, ordering and payments, booking and table management, accommodation management, stock, reporting, and CRM and loyalty.

Q: Is Zonal relevant to holiday parks?

Yes, especially for venues that combine accommodation with food and beverage operations, such as parks and resorts with bars and restaurants.

Q: Can guests order food and drink to their accommodation?

Yes. Zonal’s in-accommodation ordering lets guests order from their phone, choose a time that suits them and have it delivered to their chalet.

Q: Can Zonal work with the other tools we use?

Zonal’s own products are natively integrated, and they maintain integrations with over 200 partners across payments, labour management, marketing and more.

Q: What support does Zonal offer?

Zonal have UK-based training, project management and account management teams, and a support centre in Edinburgh open 8am to midnight, 7 days a week, 365 days a year.

Q: Who do I speak to at Zonal?

Jason McCowan, Sales Team Lead at Zonal. You can email him or book a call directly using the link on this page.

Zonal provide a connected technology ecosystem for hospitality, helping venues run smoother, serve guests more easily and manage operations in one place. Their tools support everything from bookings and ordering to payments, stock, reporting and accommodation.

They work with hospitality businesses of all sizes and structures, focusing on technology that adapts to the realities of busy service, changing guest patterns and on-the-ground pressures.

Zonal provide a connected technology ecosystem for hospitality, from EPoS and ordering to bookings, payments, stock and reporting. They began as a family business more than forty years ago and are now one of the UK’s leading hospitality technology providers.

For parks with bars, restaurants and cafes, it is a way to run food and drink as one joined-up operation.

ZONAL - one connected ecosystem hospitality technology

What they do for holiday parks

Zonal’s holiday park offer focuses on food and beverage, helping parks improve guest experience and grow on-park spend.

EPoS: one system across front and back of house, with handheld devices to take orders and payments anywhere on site.
Digital ordering: in-venue kiosks, a branded app, web ordering and click and collect.
In-accommodation ordering: guests order from their phone and have food and drink delivered to their chalet.
Table bookings: reservations, pre-ordering, group bookings and bookable areas, with real-time availability through EPoS.
Operations and marketing: kitchen visibility, supplier and stock management, reporting, plus loyalty and targeted promotions.

Who they are

Zonal’s roots are in hospitality, and they describe themselves as customer obsessed and grounded in practical understanding. Their teams work closely with operators and understand peak service, seasonal trade and the need for technology that does not get in the way.

Their tools are natively integrated, sharing data so teams do not re-key orders. They also maintain integrations with over 200 partners across payments, labour management and marketing. Support comes from UK-based training, project and account management teams, and a support centre in Edinburgh open 8am to midnight, 365 days a year.

Talk to Zonal
Jason McCowan, Sales Team Lead at Zonal
Email: jason.mccowan@zonal.co.uk

Book a call with Jason Visit Zonal

Hear from Zonal customers

Hoburne Holiday Parks on how a connected Zonal setup works across their parks.

Why this partnership makes sense

Zonal’s hospitality-first mindset matches our focus on clarity and connection. Their long experience in pubs, hotels, restaurants and venues gives our network deep, practical knowledge.

Their ecosystem complements the Holidaymaker platform, especially for parks that combine accommodation with food and beverage. For parks, resorts and leisure destinations looking to unify their operations, Zonal add depth, stability and insight to the community.

What’s the difference between a partner and a supplier here?

How do we become a partner?

What does Zonal provide?

Is Zonal relevant to holiday parks?

Can guests order food and drink to their accommodation?

Can Zonal work with the other tools we use?

What support does Zonal offer?

Who do I speak to at Zonal?

Jason McCowan of Zonal, In Good Company podcast

In Good Company E01 - Zonal

Dave McRobbie of Holidaymaker talks to Jason McCowan of Zonal about hospitality trends in 2026, using data to improve food and drink performance, and technology that helps without adding noise.

Dave Mac Holidaymaker

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