A branded guest app puts your venue in every guest's pocket, with search, one-tap Wi-Fi, offers, personalisation and informational notifications, all updated once in your CMS.
A guest app is where your welcome pack, map, events and offers live, in your own name and colours. It saves guests hunting through emails, leaflets and signs, and it saves you reprinting them. This page walks through what the Holidaymaker app does for a guest, whether they are on a holiday park, in a hotel or visiting an attraction.
Guests get a digital welcome pack and guidebook, maps, What’s On, a weather view, local routes and your FAQs. Your team manages it all in the CMS, so a change to a time is made once rather than reprinted on leaflets and signs.
Search looks across places, routes, events and FAQs at once, so a guest does not need to know where something lives. It needs iOS or Android app version 2026.9.1 or later.
Where you offer Wi-Fi, guests can join with one tap or a QR code scan, using network details you manage centrally. It removes a very common reception question. See the Wi-Fi connect guide (iOS and Android 2026.1.1+).
The Offers service shows guests the deals for your own site, such as activities, dining or seasonal offers, with what is included and any terms. Changes you make centrally are picked up automatically. See how the Offers service works (2026.9.1+).
The app can learn from what each guest views, likes and favourites, and show the most relevant places, routes, events and offers. Guests are asked first, and their preferences are stored on their own device. Read about recommendations and personalisation (2026.5.1+).
Notifications are informational only for now, such as a welcome, opening hours, a weather notice or a goodbye. Offers sit in the app’s offers area, where guests choose to look.
Photo by Zoltan Tasi on Unsplash.
Content worth showing: your places, events, offers and FAQs, kept up to date. Some newer features need a current app version on the guest’s phone, and the Help Centre states the version for each feature, so encourage guests to keep the app updated.
A mobile concierge app puts what a guest needs for their stay on their phone, from maps to offers. See what it does and how it helps your team.
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Staff are stretched and guests expect more from technology. See how a branded guest app keeps guests informed, cuts paper and repeat questions, and promotes events and offers.
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Routes lets parks create mapped trails and activity guides that guests follow on their phones. See what it offers, how it helps your team and who it suits.
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Questions about any of this? Email us and we will help. You can also phone 01305 542075 or write to hello@holidaymakerapp.co.uk.
Not ready to get in touch? Our next XP event is on 13 October 2026. See the events page.
Explore the rest: Guest app · Seeview screens · HeyGuest AI chat · Direct bookings · Guest intelligence and the platform · Integrations and partners
Cover photo by Tamas Tuzes-Katai on Unsplash